Shipping Policy
Shipping Time:
Shipping Time consists of 2 stages - Handling Time & Transit Time
1. Handling Time (How long we take to get your order ready):- 0 - 2 business days (Mon - Fri)
- 3 - 8 business days (Mon - Fri)
Therefore, total Shipping time is:
- 3 - 10 business days (Mon - Fri)
Shipping Locations:
We ship worldwide. We ship to your door using one of our courier partners (Internet Express, RAM, DHL, SkyNet) depending on your location.
Shipping Rates:
The shipping cost is based on your order value, and you can check your shipping cost in the checkout page.
Orders below $60:
- Price: $6
- Price: Free
Shipping Status:
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number. You can track your order using our tracking page : https://sculpteeze.com/apps/track123
If you don’t receive a shipping confirmation email right away, rest assured! We are aware of the delivery date or date range provided at checkout, and we will ensure that your items are delivered within that timeframe.
Order Changes:
Please contact us immediately if you need to make any changes to your order.
Item Not Received:
If you have successfully placed an order and have not received it, even when the tracking status indicates it has been delivered, we recommend reaching out to the courier to track your shipment. If the issue persists, please send an email to info@sculpteeze.com for further assistance.
Please Note: In the event that our courier cannot reach you and they have to send the package back, the customer becomes liable to cover the return shipping and reshipment fees. Please make sure your contact info is correct when placing your order!
We appreciate your support and look forward to delivering your order to you soon!
For additional inquiries:
If you have any further questions, please contact our customer service at:
Contact Form
Office Hours: Monday - Friday: 9:00 AM - 4:00 PM
Response Time: We usually respond to all queries within 3 hours but please allow up to 1 business day for a response.
Thank you for choosing Sculpteeze!